Recipient Rights

About Recipient Rights


Recipients of community mental health services have certain rights guaranteed by the Michigan Mental Health Code and the Health Insurance Portability and Accountability Act. The employees of St. Clair County Community Mental Health Authority and its provider network are responsible for promoting and protecting these rights.

How to file a Recipient Rights Complaint


If a recipient suspects that their rights, or the rights of other recipients, have been violated, they or someone on their behalf may file a complaint with the St. Clair County Community Mental Health Authority - Office of Recipient Rights.

To initiate the complaint process, please complete the Recipient Rights Complaint Form below:

Once the complaint form is complete, simply return the form to the Office of Recipient Rights. Complaints may also be filed over the phone by calling the Office of Recipient Rights at (810) 985-8900. Once the Office receives a complaint, the complainant will be notified, in writing, of the next step in the complaint process.

Recipient Rights Advisory Committee


According to the Michigan Mental Health Code, the St. Clair County Community Mental Health Authority's Board of Directors must appoint a Recipient Rights Advisory Committee (RRAC) to oversee the activity of the Office of Recipient Rights. The St. Clair County Community Mental Health Authority's RRAC is comprised of nine general members and meets quarterly.

The RRAC advises the Recipient Rights Director on all issues relative to recipient rights, including: prevention and education efforts, monitoring, and the complaint system.

For Recipient Rights information, RRAC meeting times, or copies of the St. Clair County Community Mental Health Authority - Office of Recipient Rights Annual Report, contact the Office of Recipient Rights at (810) 985-8900.

Office of Recipient Right


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