QUALITY MANAGEMENT

The Quality Management Division assesses the performance of the Thumb Alliance PIHP in many areas.

The Quality Management staff collects and analyzes performance data, provides reports and makes specific recommendations for improvement.

Click on the links below to view a specific report.

• Access Center Customer Satisfaction Survey

• Customer Satisfaction Survey, Thumb Alliance 

• Quality Improvement Annual Report

• Quality Improvement Plan

• Quality Improvement Program

• Performance Indicator Report, Thumb Alliance