Chapter 6. Confidentiality & Family Access to Information

You have the right to have information about your mental health treatment kept private. You also have the right to look at your own clinical records and add a formal statement about them if there is something you do not like. Generally, information about you can only be given to others with your permission. However, there are times when your information is shared in order to coordinate your treatment or when it is required by law.

Family members have the right to provide information to Thumb Alliance PIHP about you. However, without a Release of Information signed by you, the PIHP may not give information about you to a family member. For minor children under the age of 18 years, parents are provided information about their child and must sign a release of information to share it with others.

If you receive substance use disorder services, you have rights related to confidentiality specific to substance abuse services. As required by the federal Health Insurance Portability and Accountability Act (HIPAA), we will provide you with an official Privacy Notice. This notice will tell you all the ways that information about you can be used or disclosed. It will also include a listing of your rights provided under HIPAA and how you can file a complaint if you feel your right to privacy has been violated

If you feel your confidentiality rights have been violated, you can call the Recipient Rights Office where you get services.